How not to be patient-centered or customer-centered « e-Patient Dave
epatientdave.com

This is off topic (a busi­ness trav­el­er issue) except that there are strong par­al­lels with the impor­tant trend of want­i­ng to make med­i­cine more patient-centered. In my speech­es I often say t …

How not to be patient-centered or customer-centered

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